Turn guests into
familiar faces.
One scan. Your team instantly knows who's standing in front of them.
You recognize your best guests too late.
They come regularly.
Spend more than most.
And still. Your team doesn't recognize them right away.
Unknown on arrival
A live guest profile. Built from the first scan.
The moment a guest scans, erez creates their profile. Every return visit enriches it. Your team instantly sees who just walked in. Before the first conversation.
Known on arrival
Invisible to guests. Essential for staff.
Three steps. No friction on either side.
- 01
Guest scans
QR code at entry. Opens instantly in the browser. No app. No account. One tap.
- 02
Staff sees
Dashboard updates in real time. Name, visit count, spend tier, preferences. Visible before the guest reaches the bar.
- 03
Guest becomes a regular
Points, tier progression, and perks accrue automatically. No extra steps for the guest. No manual work for your team.
From first visit to regular. Automatically.
Not more data. Clarity in the moment.
Guest identity
A persistent profile from the first scan. Name, visit history, signals like 'Old Fashioned, neat' or 'always books the corner table'. Always current, always available to your team.
Live check-in alerts
The moment a guest scans, your team gets a live signal. VIPs, returning regulars, first-timers. Flagged the second they walk in.
Loyalty engine
Points and tier progression that change behavior. No stamp cards. No separate app.
Access control
VIP lists, membership gates, event access. Managed from one place.
Smart insights
See your busiest and quietest days at a glance. Turn the pattern into targeted offers. Fill slow nights, reward your peak crowd.
Guest reviews
Reviews tied to real check-ins. Honest feedback from guests who actually showed up. Not anonymous noise from the internet.
Not for every venue.
erez is invite-only. We onboard a limited number of venues each quarter.
Built for teams that care who walks in.
No app stores. No stamp cards. No setup fee.
- Premium clubs and bars
- Upscale restaurants
- Boutique hotels
- Multi-venue groups