Turn guests into
familiar faces.
One scan. Your team instantly knows who's standing in front of them.
You recognize your best guests too late.
They come regularly.
Spend more than most.
And still — your team doesn't recognize them right away.
Unknown on arrival
A live guest profile. Built from the first scan.
The moment a guest scans, erez creates their profile. Every return visit enriches it. Your team instantly sees who just walked in — before the first conversation.
Known on arrival
Invisible to guests. Essential for staff.
Three steps. No friction on either side.
- 01
Guest scans
QR code at entry. Opens instantly in the browser. No app. No account. One tap.
- 02
Staff sees
Dashboard updates in real time. Name, visit count, spend tier, preferences — visible before the guest reaches the bar.
- 03
Guest becomes a regular
Points, tier progression, and perks accrue automatically. No extra steps for the guest. No manual work for your team.
From first visit to regular — automatically.
Not more data. Clarity in the moment.
Guest identity
A persistent profile from the first scan. Name, preferences, visit history — always current, always available to your team.
Staff view
Front-of-house sees the right information at the right moment. Discreet, real-time, built for busy floors.
Loyalty engine
Points and tier progression that change behavior. No stamp cards. No separate app.
Access control
VIP lists, membership gates, event access — managed from one place.
Analytics
Retention, churn risk, spend per guest. Know who's drifting before it's too late.
White label
Runs entirely under your brand. Your guests never see erez.
Not for every venue.
erez is invite-only. We onboard a limited number of venues each quarter.
Built for teams that care who walks in.
No app stores. No stamp cards. No setup fee.
- Premium clubs and bars
- Upscale restaurants
- Boutique hotels
- Multi-venue groups